FAQ
Frequently Asked Questions
What is Funky Junkie?
Funky Junkie is a lifestyle apparel brand built around passions, hobbies, and obsessions. Whether you're into music, adventure, sports, coffee, or the outdoors, we create apparel and accessories that let you wear your obsession.
How long does shipping take?
All Funky Junkie products are made to order.
- Production time: 2–5 business days.
- Shipping time: 5–15 business days depending on your location.
You will receive a tracking number once your order has been shipped.
Where do you ship?
We currently ship to most countries worldwide, including the United States, Canada, Europe, the United Kingdom, Australia, and many other destinations.
How can I track my order?
Once your order has been dispatched, you will receive an email containing your tracking information so you can follow your package every step of the way.
What is Print-on-Demand?
Print-on-Demand means your item is created only after you place an order. This reduces waste and allows us to offer unique, made-to-order designs without carrying large amounts of inventory.
How do I choose the right size?
Each product includes a detailed size guide. We recommend checking the measurements before placing your order. If you're between sizes, we generally recommend ordering one size up for a more relaxed fit.
Can I change or cancel my order?
Because production starts quickly, orders can only be changed or cancelled shortly after being placed. Please contact us as soon as possible if you need assistance.
What is your return policy?
Since all products are made to order, we cannot accept returns due to:
- Incorrect size selection
- Change of mind
- Ordering the wrong color or product
However, if your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and we'll gladly help resolve the issue.
What if my item arrives damaged?
Please email us with:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We'll work quickly to provide a replacement or appropriate solution.
What payment methods do you accept?
We currently accept secure payments through:
- PayPal
- Major credit and debit cards through PayPal checkout.
Is my payment information secure?
Yes. All payments are processed through secure third-party payment providers. Funky Junkie never stores your payment information.
Can I order as a gift?
Absolutely. Funky Junkie products make great gifts for family, friends, and anyone who loves their hobbies and passions.
How can I contact Funky Junkie?
You can contact us anytime through our Contact page or by emailing:
Our Promise
At Funky Junkie, we believe everyone has an obsession worth wearing.
Wear Your Obsession.